This SMS Messaging Privacy Policy (“Policy”) describes how Solutions R Us (“Solutions R Us,” “we,” “us,” or “our”) operates its text messaging (SMS/MMS) program. By providing your mobile phone number and opting in, you agree to the terms below. This Policy supplements our Privacy Policy and Terms & Conditions.
Program Description
When you opt in, Solutions R Us may send you text messages related to your accounts receivable inquiries, consultation scheduling, account servicing, customer care, and informational updates about the services you have requested.
Consent & Opt-In
By checking the SMS consent box and submitting your phone number, you provide your express written consent to receive recurring automated marketing and informational text messages from Solutions R Us at the mobile number provided. Consent is not a condition of purchasing any goods or services. Message and data rates may apply.
Message Frequency
Message frequency varies based on your interaction with us. You may receive up to a maximum of 10 messages per month. We will not exceed this frequency without first obtaining your additional consent.
Message & Data Rates
Message and data rates may apply to each message sent or received, depending on your mobile carrier’s plan. Solutions R Us does not charge for the messages themselves, but your carrier’s standard messaging and data charges will apply. Please contact your wireless provider for details about your plan.
How to Opt Out
You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send the word STOP, we will send you a confirmation message and then stop sending SMS messages. You may continue to receive messages for a short period while we process your request, and you may receive messages confirming your opt-out.
How to Get Help
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us at Info@SolutionsRUs.com or +1 (844) 775-1546.
Supported Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, Verizon Wireless, T-Mobile, Sprint, and most major U.S. carriers. Carrier support may change at any time without notice.
Privacy & Data Handling
We respect your privacy. We will not share, sell, or rent your mobile phone number or opt-in data with third parties or affiliates for their own marketing purposes. Mobile information will not be shared with third parties for marketing or promotional purposes. Information may be shared only with service providers that help us operate the messaging program (such as messaging platform vendors), and only to the extent necessary to deliver the service.
TCPA & Regulatory Compliance
Our messaging program is operated in accordance with the Telephone Consumer Protection Act (TCPA), the Fair Debt Collection Practices Act (FDCPA), CTIA Messaging Principles and Best Practices, and applicable Consumer Financial Protection Bureau (CFPB) guidance. We honor all opt-out requests and maintain records of consent as required by law.
Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by the “Last updated” date above. Your continued participation in the messaging program after changes take effect constitutes acceptance of the revised Policy.
Contact Us
Questions about this Policy may be directed to Solutions R Us at Info@SolutionsRUs.com.